I have had few issues with Dialog customer service.
A male guy working in Dialog cheated me and used two of my SIMs and helped one of his friends to use my SIMs not in use.
Worse is he used my current account card to pay his friend.
When I noticed this I went again to Dialog and I recovered my disowned Sims.
He may have thought I was an overseas Ceylonese guy on holiday.
He was not on his desk, I guess he may have been a hired guy for the day.
Bottom line is, Dialog as a company (bought by an Indian Guy) is rotten.
I immediately went to MobiTel and payed for Wireless Internet and they fixed the line in two days.
I said no for Saturday (I was busy) and on Sunday they came and did an excellent job.
This is the first blog post using the new line.
MobiTel Fiber ONT is Superb and I have no hesitation recommending them.
Hutch is also a shoddy company. One Muslim guy stole one of my SiMs and he is still using it under my name. In spite of four visits they did not cancel that SIM.
I have decided to make a complaint in Kandy Police.
But my reservation is as rotten as it is the Police under this regime is having a holiday of its own.
No Action Talk Only or NATO show.
